Answering your questions

The activity is called laser tag or laser combat – so are there any actual lasers used?
No. The ‘guns’ – which we call laser taggers or just taggers – don’t fire projectiles of any sort. They fire harmless infrared signals, just like a television remote control.
How do I know when I have been tagged by another player?
You will know you’ve been ‘shot’ – or tagged as we also call it – when your tagger screams “Argh” and the sensors around your neck and on the tagger flash. You will also lose one life (players are given multiple lives at the start of the game). If another player gets very close to tagging you, but is slightly inaccurate, your tagger will shout “warning” – this is your cue to run for it!

How do I know when I have tagged another player?
If you are close enough, you will be able to hear their tagger scream “Argh”. You will also see the sensors momentarily flash. Or you might see them trudging back to the ‘Dead Zone’ after you’re hit has tagged them out!
How do I know when I am out of the game?
Your tagger will scream “Medic, medic. Man down, man down”, your sensors will be on and the screen on the tagger will say “Game Over”. At this point, you head back to the Dead Zone, where you can scroll through the game stats (who hit you, how many rounds you fired, how long you lasted in the game etc).
Is there a barrel on the tagger?
Yes – it is the tube with the glass lens in; the infrared signals are fired from just behind the lens. It is essential that this part of the tagger is not obscured when you shoot, even if you can see your opponent through the scope on your tagger.
Can my tagger run out of ammo?
Yes. Just like the real thing, they hold a different amount of rounds (ammo), and every time you shoot this will decrease. Whenever you are getting low on ammo, you may push the reload button on your tagger to simulate the changing of the tagger’s clip (magazine). When you have used all of your ammo and clips you are unable to shoot any more, and become something of a ‘sitting duck’!
Can I be tagged while I am reloading?
Absolutely, so take care with choosing when to press the reload button! Depending upon the type of tagger you are using, reloading takes anywhere from 3-10 seconds.
Can I shoot through trees/vehicles/barriers etc?
Anything that blocks the line of sight will block the infrared beam of your tagger. With this in mind, you cannot shoot through tree trunks, vehicles (though you might be able to shoot through vehicle windows) or other solid objects. Leaves, on the other hand, only provide partial cover; the easier it is to see through the leaves, the easier it is to hit somebody hiding in them.
Is your equipment waterproof?

Our equipment is weather-resistant; however, like most electronic equipment it cannot easily be made totally waterproof. In the event of very heavy rain, we might not be able to run your booking at the date/time you have booked. Should this be the case, we will offer you the option either to move your booking to another time/date, or to receive a full refund of any money already paid to us. If we suspect bad weather is due, we will try to contact you in advance to let you know and to save you making a wasted journey (hence we always require a telephone number from you when you book!).
Is there a minimum age limit for players?
We are insured for players down to the age of six years old; however, we have a minimum recommended age of seven. Providing a child is aged seven or older and can manage the weight of the taggers, they are fine to participate. Please do not draw a moustache on your five-year-old to try to trick us into letting them play!
Does it hurt when you get tagged?
Absolutely not. Because our guns fire invisible beams of harmless infrared, just like your television remote control would emit, you do not feel any pain when you are tagged. Well, except perhaps to your ego!
Are all games supervised?
Yes, all games are carefully supervised by our marshals. All marshals are fully trained, and have undergone enhanced checks with the Criminal Records Bureau (CRB).
Will it damage my eyesight if I get tagged in the eyes by the lasers?
No, absolutely not. Our taggers do not fire actual lasers, but invisible infrared signals. The manufacturers of the infrared emitters used in the taggers state that in recent safety studies carried out in the USA, eye injuries were found to be impossible. Infrared waves from our emitters are low frequency, long wavelength and low energy.
What happens if it rains/snows, or if there are strong winds?
Arush laser tag can be played in most weather, including light rain, snow and windy conditions. If inclement weather is suspected, we advise players to bring waterproof and/or warm clothing as appropriate (plus a change of clothing), as games will generally continue as normal.

What happens if there is a thunder/lightning storm?
Game play would always be temporarily stopped in the event of a thunder/lightning storm. If such weather significantly decreases the amount of time you get to play for, partial or complete refunds would be given at the discretion of the duty manager. If thunder/lightning is predicted, we will try to contact you in advance to avoid you making a wasted journey.
Can I wear open-toed shoes while playing?
Sandals may be making a fashion comeback, but unfortunately they are not suitable for use during laser tag game play. All players must wear sensible shoes with enclosed toes.
Do I need to be fit and healthy to take part in laser tag?
Game play can involve intense physical and mental exertion.
All players need a reasonable level of fitness, but you certainly don’t have to be an Olympic athlete to give it a go! Many of our less-agile players can play an active role simply by finding a good ‘sniping’ position and shooting at people from afar; remember, our taggers have a range of around 130m (426.5ft)! If you have a medical or mental condition or complaint which you think could endanger your life or well-being, or the life or well-being of any other participant (whether during or after participation in the game), you will need to obtain the permission of your doctor before taking part.
We also ask that you declare to us, in writing, details of any relevant medical information or history that may affect you as you play, or that may be needed in a medical emergency (eg, details of insect sting allergies, asthma, diabetes, epilepsy, etc).
The safety and well-being of our players is our number one priority.
What is the maximum number of players that can play a game?
We can accommodate up to 30 players at once.
Groups larger than 30 will be split into teams and teams/games will be rotated to ensure everyone gets in on the action.
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